![]() look at all different interfaces … main, character, character-styles, open-type sub-formats, etc. Open *.indd file and place/drag cursor to highlight one pink-eye character … analyze compare with a visible font that displays correctly … analyzer/compare with “space” character. ![]() Open *.indd file with ALL supplied fonts loaded … take screencap of the fonts missing in find-font interface.Įxport to *.pdf the *.indd file with ALL fonts loaded (yes, even pink-eyes) … compare with *.pdf file customer supplied. Open *.indd file with NO fonts loaded … take screencap of the fonts missing in find-font interface. now, click a chinese character that is not displaying correctly … open up inspector to the fonts-tab … take screencap. click a chinese character that is displaying correctly … open up inspector to the fonts-tab … take screencap. Pitstop is very specific to font-names … appearing in the font-tab of the inspector. do same for the character which is not displaying correctly in *.indd file. Open the supplied *.pdf file … with acrobat’s text-tool, highlight a chinese character that is displaying correctly … now click the text while holding down CTRL key … choose “edit” text … interface appears … showing which font was used. compare the fonts packaged with the fonts in the properties list. The supplied *.pdf … open it and go directly to “menu/file/properties” … click the “fonts” tab … all fonts used in document should be listed … including sub-sets and sub-families. in supplied font-folder … are any of the fonts showing as “zero” bytes or corrupt(icon)? In document-folder … compare date/time of *.indd file with pdf file … maybe the *.indd file they sent is not specific to the *.pdf they sent.ĭid you install the fonts … or using font-manager? if font-manager, check to make sure each sub-family is activated. What is your os-vers/indd-vers/acrobat-vers/pitstop*-vers? Thanks for your previous two *.indd screencaps. ![]() they had the right font installed when they made the PDF, but mistakenly sent you the TC font instead of the SC font (or vice versa)? With a mix-up between Simplified and Traditional Chinese (SC and TC), but I’m not really sure if that’s the issue here.Īccording to Linotype, DFHei appears to be available in both SC and TC variants, but the vast majority of google hits for DFHei Std appear to be TC.ĭo you know which Chinese this translation uses? Normally it would be SC for mainland China, TC for Hong Kong and Taiwan.Ĭould it be that the agency slipped up with SC/TC versions of the font? i.e. there are “English” characters in pink, but still legible, for example 52 in the first bullet point, IPO in the second bullet point and BDO on the first line underneath the third bullet point.Ĭould there be a font conflict between the one that they supplied and another font that you already have? Is it possible to disable all other Chinese fonts, and just leave DFHei Std in the “Document fonts” folder for the job? as well as the pink characters, there are some “empty spaces” without pink highlighting, for example just before the closing bracket in the third bullet point.ģ. it worked for the translation agency but not for you.Ģ. Now there are three things that I can’t explain:ġ.
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